Hours and Scheduling
Cynthia Lambert, LMBT, NC lic. #143
NOT TAKING NEW CLIENTS AT THIS TIME
Massage by appointment only 919-523-5147
Payment in cash or check only
My appointments times are pretty flexible. I'm available Monday through Friday for start times between 8 am and 7 pm. Saturday start times are from 9 am to 5 pm. (I like to be done on Saturdays before 7 pm.) If I've been travelling, I may work on a Sunday but I generally prefer not to work on Sundays.
As indicated elsewhere in my website, I live close to my office. So if need be and I'm available, I can do last minute appointments. Same day with a bit of time from when you call until when you want a massage are a bit easier to handle. Appointments 24 hours out are better yet. Best of all is when you schedule your next appointment before you leave my office at the end of your massage,; you get a $5 discount off the rate.
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, I have the following guidelines:
24 hour advance notice is preferred when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” I'm not going to charge you unless it happens more than a couple of times. I generally don't call clients the day before to remind them of their appointment unless historically they have not been good at schedule keeping. If you want me to call and remind you, let me know. I'll do that.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. I try to keep about thirty minutes between sessions, although sometimes I only manage 15 minutes. If we start the session late, I'll still try to get the full session time in. It is up to my discretion on whether I'll charge you for the full session. Again it depends on how often this situation happens with you. The ideal situation is that you plan accordingly and are on time.
I look forward to serving you!